Returns & Exchanges
At TGM Skateboards, we want to ensure you are stoked with your gear, which is why we offer a 30-day return policy on all unused and unassembled products in their original packaging. Please note that once a deck has been gripped or a complete has been skated, it is no longer eligible for return.
Return Process
- 1.Verify Condition
Ensure your items are in brand-new, resellable condition with all original tags and packaging intact; hardware must not have been mounted.
- 2.Contact Support
Email our customer service team with your order number to obtain a Return Merchandise Authorization (RMA) number and the correct return shipping address.
- 3.Package Securely
Place the items in a sturdy shipping box to prevent damage during transit and clearly write your RMA number on the outside of the package.
- 4.Ship and Track
Send your return via a trackable shipping method; once received and inspected at our warehouse, your refund or exchange will be processed within 3-5 business days.